Privacy Policy
MyDataWork, LLC, a Delaware limited liability company based in Illinois, United States (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using MyDataWork, you agree to this policy.
What information we collect
Information you provide directly
- Name and email address when you register
- Workspace name and organizational details
- Content you enter into the Service, including asset names, file paths, use case descriptions, notes, and stakeholder information
- Communications you send us for support or feedback
Information collected automatically
- Log data such as IP addresses, browser type, pages visited, and timestamps
- Usage patterns within the application to help us understand how the Service is used and improve it
We do not collect the contents of files on your computer. The local Connector application reads only structural metadata — file names, paths, sizes, modification dates, and schema-level references such as table and column identifiers — never file contents, cell values, or query results.
AI processing
When you use an AI feature, MyDataWork sends only stored structural metadata (asset names, paths, tool types, lineage) and your use-case free text (titles, descriptions, notes, value figures) to the model. Stakeholder names and emails are stripped before transmission. File contents are never sent.
How we use your information
- Create and manage your account
- Provide, maintain, and improve the Service
- Respond to support requests and communications
- Send transactional emails such as account confirmations and password resets
- Send product updates and announcements (opt-out available)
- Detect and prevent fraud, abuse, or security incidents
- Meet legal obligations
We do not use your information for advertising and we do not build advertising profiles.
Information sharing and disclosure
We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.
Service providers: Amazon Web Services (cloud infrastructure and email), Stripe (payment processing), and OpenAI (AI features). If you choose to enable the optional Jira integration, use-case titles, descriptions, notes, stakeholder names and asset names are sent to the Jira instance you configure, at your direction.
Legal requirements: Disclosure if required by law, court order, or to protect rights, property, or safety.
Business transfers: Information may transfer upon acquisition or merger, with notification.
Data storage and security
Your data is stored on Amazon Web Services infrastructure in the United States (us-east-1 region). Security measures include:
- All data encrypted in transit using TLS
- All data encrypted at rest
- Passwords hashed using PBKDF2-SHA256
- Session authentication tokens valid for 7 days
- Restricted access to production systems
Data retention
If you cancel your subscription, your data is retained for 30 days to allow for export, after which it is permanently deleted. If you delete your account through the self-service deletion flow, all data is removed immediately.
Cookies and tracking
The MyDataWork application uses session-based authentication tokens stored in your browser. The application does not use third-party advertising cookies or tracking pixels, and we do not participate in cross-site tracking or build advertising profiles.
Your rights and choices
- Access personal information
- Correction of inaccurate information
- Deletion of account and data
- Export workspace as a JSON file
- Opt-out from non-transactional emails
To exercise any of these rights, contact us at contact@mydatawork.com. We will respond within 30 days.
Children's privacy
MyDataWork is a professional tool intended for business use and is not directed to anyone under 18.
